Services (FAQs)
Electronic Handheld Computer Updates
dudley offers unparalleled direct to school service, support and expertise.
With every new purchase of serialized locks (except for the DY1525 and DYA400K), your dudley electronic handheld computer needs to be returned to our attention so that we may download the new purchased locks into your unit.
Your unit must be returned at the following address:
Master Lock Canada Inc.2816 Bristol Circle
Oakville, Ontario L6H 5S7
Locks that can be downloaded into your unit are identified with EC on the School Order Form.
Refer to caption Electronic Control (EC) for cost of download on our School Order Form
NOTE: The purchase of the dudley electronic handheld has been discontinued, due to certain components being no longer available and non existence of substitute parts.
For further information, please do not hesitate to contact our Customer Service department at 1-800-227-9599.